Collection Agency Complaints Hotline


Just because you are late paying your bills, does not mean collection agencies can harass you or treat you unprofessionally. If your rights have been violated, you don’t have to tolerate it. With one call, consumers are filing debt collection complaints, and making them stop. The Fair Debt Collection Practices Act clearly defines unacceptable behavior, so if you’ve heard from bad collectors, such as Portfolio Recovery 630-256-8591, you can report them right here.

Debt Collection Complaints

Don’t put up with it.

Here are the most common collection complaints. If a collector has behaved like this, you could be owed up to $1000.


    • Calling repeatedly or continuously
    • Demanding larger payments than permitted by law
    • Repeated calling of friends, relatives or co-workers to find the consumer
    • Use of obscene, profane or abusive language
    • Falsely threatening to file suit or take other actions they do not intend to take
    • Improperly calling consumers’ jobs
    • Ignoring written notices to cease communication
    • Telling others about alleged debts
    • Failure to provide notice of debts
    • Falsely threatening to arrest consumers or seize property
    • Failure to verify disputed debts
    • Demanding interest, fees and expenses that were not owed
    • Calling before 8 a.m. or after 9 p.m.
    • Using or threatening to use violence

Source: U.S. Federal Trade Commission

Collection Agency Complaints Hotline 888-752-3028

When you call the hotline, you’ll connect with an expert for consumer rights regarding the Fair Debt Collection Practices Act. Describe to them the type of collector you are dealing with, along with the behavior you find offensive. There is no charge to call the Debt Collection Complaints Hotline. Let’s reign in this type of behavior. Fight Back!

Did you know? If you are being sued for a debt, you have options.

If you received a summons for court about a debt you owe, contact SoloSuit to learn about ways you can easily answer, settle, or dispute the lawsuit. Also, if you file a complaint against a collection agency, the word goes out to many other collection agencies. The other agencies will scrub your name from future collection activity. It’s true. File one complaint, and never be pestered again.

Are you being contacted by any of these collection agencies? They have received complaints over the years.


(in alphabetical order)

Absolute Collection Corp

Account Liquidation Services, Inc.

Allied Collection Services, Inc. (Nevada)

AmeriFinancial Solutions, LLC

ARA, Inc.

Asset Recovery Solutions, LLC

BCA Financial Services, Inc.

Capio Partners

Carson Smithfield LLC

Comenity Bank

Constar Financial Services

Consumer Adjustment Company

Convergent Outsourcing

Cornerstone Credit Services 907-770-8100

Credence Resource Management

Direct Recovery Services

Eastpoint Recovery Group, Inc.

Enhanced Recovery Company, LLC

Firstsource Advantage, LLC

GLA Collection Company, Inc.

Halsted Financial Services

Hunter Warfield

Kohl’s Credit  262-704-8208 or 210-346-2817

LVNV Funding, LLC

Mercantile Adjustment Bureau LLC

Midland Credit Management, Inc.

Northland Group, Inc.

Paragon Revenue Group

PDQ Services, Inc.

Performant Recovery

Portfolio Recovery Associates, LLC 630-256-8591 

Phillips & Cohen Associates Ltd

PNC Consumer Services 317-623-2936

Professional Debt Mediation, Inc.

Progressive Management Systems

Receivables Outsourcing, LLC

Renton Collections, Inc.

Rozlin Financial Group, Inc.

RTR Financial Services

Scott, Parnell & Associates, P.C.

Sentry Recovery

Simon’s Agency, Inc.

Sunrise Credit Services

Transworld Systems Inc 855-245-7098

United Recovery Systems 888-405-9220, 713-651-0559, 800-297-6901, 877-313-3730, 855-303-9286

USCB America

Victoria Secret Credit Card

Wakefield & Associates

Additional valid phone numbers for the Collection Complaint Hotline include: 888-732-7257, 888-307-4870, 888-317-5877, 888-378-9461, 888-447-1299, 888-535-1556, 888-667-5718, 888-711-5183, 888-725-8935, 888-770-7312.